Refund policy

At K Bloom Beauty & Skin Care, customer satisfaction is our priority. If you experience any issues with your purchase, we are here to assist you.

Returns and exchanges apply only to products purchased through www.kbloombeauty.com.

Returns or exchanges are accepted within 7 days of delivery under the following conditions:

● Product must be unused

● Product must be sealed

● Product must be in original packaging

● Original purchase receipt must be included

Our Quality Assurance team will inspect returned items before processing exchanges or refunds.

To initiate a return or exchange, please contact our support team with:

● Order number

● Reason for return

● Photos/videos if applicable

Once the returned product is received and verified, refunds will be processed within 7–10 business days using the original payment method.

● If the correct product was delivered, return shipping costs will be borne by the customer.

● If the return is due to damaged or incorrect items, K Bloom will cover the shipping costs.

If you receive a damaged or incorrect item, please contact us within 48 hours with photo or video proof.

We will arrange a replacement or full refund.

Products purchased during sales or promotional offers may not be eligible for exchange or return unless damaged.