Refund policy
At K Bloom Beauty & Skin Care, your satisfaction is our priority. If something isn't right with your order, we're here to help.
Returns and exchanges apply only to products bought on www.kbloombeauty.com.
Return and exchange eligibility
You can request a return or exchange within 7 days of delivery if the product is:
- Unused
- Still sealed
- In its original packaging
- Sent back with the original purchase receipt
For hygiene and safety reasons, opened or used skincare cannot be returned unless it arrived damaged or was the wrong item. Our quality assurance team inspects every returned item before an exchange or refund is approved.
Damaged or incorrect items
If your order arrives damaged, or you received the wrong item, contact us within 48 hours of delivery with a photo or video. We will send a replacement or give you a full refund, and we cover the shipping costs.
How to request a return
Email contact@kbloombeauty.com or WhatsApp +92 331 2754111 with:
- Your order number
- The reason for the return
- Photos or a video, if the item is damaged or incorrect
We will reply with the next steps and the return address.
Return shipping costs
- If the correct, undamaged product was delivered, the customer pays the return shipping.
- If the item was damaged or incorrect, K Bloom pays the return shipping.
Refunds
Once your return has been received and checked, we process the refund within 7–10 business days to the original payment method. For cash on delivery orders, we will confirm the refund method with you.
Sale and promotional items
Products bought on sale or as part of a promotion may not be eligible for return or exchange unless they arrived damaged or incorrect.